Lean Services: Value Stream

Course Code: LSV
Delivery: Online
Languages: English

A value stream is the set of all activities, from request to delivery, used to provide a product or service to our clients and customers. Understanding and improving processes as integrated end-to-end systems is fundamental to real and sustainable improvement. Value Stream Mapping is a core Lean technique that provides an end-to-end "systems" perspective for coordinated process improvement.


Value Stream is an interactive, multimedia, eLearning training program. It is intended for managers, operators, technicians, engineers, and trainers who work in, or are transitioning to, a Lean environment.


Participants successfully completing the program will be able to:

  • Define Value Stream and explain Enterprise Value Stream Mapping and why it is important.
  • Identify how and where to begin mapping the current value stream.
  • Describe the development of a Future-State Value Stream Map.
  • Describe how to develop a Future State Implementation Plan.

Qualification and Certification Testing

LearnTech® certification training incorporates interactive learning checks throughout the instructional sequences. Certification tests are criterion-referenced and module-based with feedback on every response for enhanced learning. Administrative access to dates and scores of tests, certifications, and re-certifications is compliant with ISO quality-standards training requirements.

ISBN 0-9736935-0-9

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