Lean Services: Concepts

Course Code: LSC
Delivery: Online
Languages: English

The paradigm shift in organizing and controlling manufacturing processes has spread across all industry sectors. It has developed into what today is commonly described as Lean. Lean is a systematic approach to identifying and eliminating non-value-added activities, and is focused on customer demand and customer value. Applications of Lean go beyond the traditional manufacturing floor to include the entire enterprise, including engineering, R&D and other office and administrative areas.


Lean Services: Concepts is an interactive, multimedia, eLearning training program. It is intended for managers, operators, technicians, engineers, and trainers who work in, or are transitioning to, a Lean production environment.


Participants successfully completing the program will be able to:

  • Describe the benefits of going Lean.
  • Recognize why every organization isn't Lean.
  • Compare the attitudes and metrics of Lean with those of traditional organizations, and identify some of the obstacles to transformation.
  • Recognize the obstacles you must overcome to become a truly lean organization.

Qualification and Certification Testing

LearnTech® certification training incorporates interactive learning checks throughout the instructional sequences. Certification tests are criterion-referenced and module-based with feedback on every response for enhanced learning. Administrative access to dates and scores of tests, certifications, and re-certifications is compliant with ISO quality-standards training requirements.

ISBN 0-9736935-0-9

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