Quality Series Includes

Total Quality Management (TQM)
100 slides
evolution of quality - what is quality - cost of quality
quality management systems - implementation issues

ISO 9001:2000
211 slides
quality management principles - compatibility with other systems
changes from previous standards
section-by-section review and discussion of the ISO 9001:2000 standard

Design of Experiments (DOE)
23 slides
model variables - variable targets - experimental plan
testing – analysis – effects – replicates - interactions

Statistical Process Control (SPC)
76 slides
variability - control charts - process capability
repeatability – reproducibility - gauges

Root Cause Analysis
105 slides
what is root cause – benefits
the problems solving process – examples

Six Sigma
92 slides
what is six sigma - phases of six sigma
define - measure - evaluate/analyze - improve – control
design for six sigma - green belts and black belts

Poka Yoke and Mistake Proofing
75 slides
what is mistake proofing - everyday examples
effectiveness and ROI - error proofing and SPC
inspection techniques - types of poka yokes

FMEA - Failure Modes & Effects Analysis
23 slides
what is FMEA - benefits - application - procedure – example